Holiday and short term apartments for rent in San Sebastian

FAQ

How do I pay the apartment reservation?

You will have to pay the reservation amount by credit card and upon your arrival and with the collection of the apartment keys you must pay by transfer bank or credit card the pending amount of the reservation. Also in this moment you should pay in cash a deposit, which will be returned to you when you leave the apartment and once checked that the apartment hasn´t had any damage.

Check in and check out times

Due the apartments are cleaned between different reservations the check in hour will be from 15:00 and the check out hou will be the 11:00am. In the case that you require to check in or check out before or later from the apartment please inform us.

Do the kids pay?

The kids younger than 4 years doesn´t take count for the price calculation. If you require a cot for 4 years babys please inform us and you will have one available upon your arrival to the apartment.

It´s mandatory the deposit?

Yes. When you receive the apartment keys upon your arrival you should give a deposit in cash which will be indicated with the reservation confirmation (usually 200€), this deposit will be returned when leaving the apartment and returning the keys.

How do I collect the apartment keys?

We suggest to contact us 1 hour before your arrival to San Sebastian and so upon your arrival to the apartment there will be a person of our team to give you the keys and explain to you how to use the apartment things.